At COMERCIAL CAUS S.L. we are responsible for the quality of the products we market and we look forward to your satisfaction with the product you have purchased.

If for any reason the purchase is not to your liking, we will be happy to accept your return within a maximum commercial period of 15 days from the receipt or delivery of the product provided that the returned product has not been used, it is delivered in the same stay or in which it was received, of course within its original packaging (label included).

Prior to the preparation of the order, you can exercise your right of withdrawal, requesting any type of cancellation of the order and the product purchased on our website.

To do this, please contact us on 973 791 630 or by email info@perfumeriasgotta.com

We also inform you that the address for the purposes of returns of the products purchased on the website is the warehouse of COMERCIAL CAUS S.L., located in Carretera Nacional II km454 25180 Alcarras (Lleida).

In accordance with Article 107.3 of Royal Decree 1/2007, COMERCIAL CAUS S.L. may withhold the refund until the product has been received in its warehouses.

Once you receive the product and have checked the status of the product, you will be refunded the corresponding amount, using the same means of payment used by you in the initial transaction.

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